Customer Service Training

Prepare yourself for the 21st century by learning valuable customer service skills that will prepare you for the skills needed for entry level and advanced positions in business. Read More>>

Customer Service Skills

Good customer service and telephone etiquette is at the core of any successful organization. Without it, money spent on marketing and advertising may be wasted. Read More>>

Customer Service Skills blog
Customer Service Skills Blog

Get our latest blog posts, articles, tips and other useful information delivered directly to your inbox. Read More >>

Customer Service Skills

Customer Service Training

CustomerServiceSkills.org offers resources and training for the customer service representative. With the demand for Customer Service Representatives projected to grow over the next decade, it's important to gain the knowledge and cutomer service skills required to improve your skills and increase customer satisfaction.

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Our Classes and Services

  • Customer Service Training

    Customer Service Training

    Good customer service is at the core of any successful organization. Without it, money spent on marketing and advertising may be wasted. Read More >>

  • Phone Skills Training

    Phone Skills Training

    The Phone Skills Trainer™ e-learning courses help you easily and cost-effectively train a single telephone representative or thousands. Read More>>

  • Customer Service Skills BlogImage

    Customer Service Skills Blog

    Get our latest blog posts, articles, tips, tutorials and other useful information delivered directly to your inbox. Read More >>

  • Customer Service Skills

    Customer Service Reps

    Gaining good customer service skills is a necessity for the Customer Service Representative. Learn about duties, skills required and trends here.. Read More >

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For general inquiries, please contact me at the email address below.

contact: dbieser@officeskills.org


Our Mission

The mission of customerserviceskills.org is to offer resources and training for the customer service representative so they can gain the knowledge and cutomer service skills required to improve their skills and increase customer satisfaction.